Shipping & Returns

Shipping FAQs


Orders with Ground Shipping typically take between 2 to 3 business days to be processed and shipped. Standard Ground Shipping is an estimated delivered time and is not guaranteed to be deliveredwithin the 4 to 7 business days. Expedited orders placed before 9:00a.m. PST will be shipped the same day. Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when choosing your shipping method. You will receive an email with tracking information when your order has been shipped.


What do you charge for shipping?

Shipping charge is calculated at time of purchase.


Once I've placed my order, how long will it take to arrive?

Orders are typically shipped within 2 to 3 business days, and standard Ground Shipping orders arrive in 4 to 7 business days. Standard Ground Shipping is an estimated delivered time and is not guaranteed to be delivered within the 4 to 7 business days. You will be emailed a tracking number once your order has been shipped, allowing you to track your package progress and obtain a scheduled delivery date. For orders shipped outside of the continental United States please allow 10 to 20 business days for delivery.


How can I track my order?

Once your order has shipped, you will be emailed a tracking number. Tracking will be available 24 to 48 hours after your order has shipped out.


Returns Policy

Return Criteria

1. All returns must be received within 15 days of the original shipment date.For international orders, returns must be received within 20 days of the original shipment date.


2. PLEASE NOTE- Returns that are received after 15th day from the shipment date will not be accepted. If you would like to have the merchandise back that you sent us past the return date you will need to pay the return shipping cost.


3. All items must be returned to us in their original, unworn, unwashed, and smoke-free condition. The soles/bottom of shoes must be unmarked and clean in brand new condition.


4. Shoes must be returned with their original shoebox. Please pack the shoe box inside another box as the original shoe box must be returned undamaged and postage-free.


Return Details

1. Returns are processed within 7-10 business days upon receipt of the package.


2. The buyer is responsible for all shipping fees. Original and return shipping fees are non-refundable.


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